Position: Customer Service Manager
Salary: $40K to $43,500 depends on experience, plus a bonus at the end of the which is 2 weeks pay, PTO, and 10 paid holidays.
Shift: Hours M-F, 8 - 5
REQUIREMENTS & SKILLS:
- 3-5 Years professional experience working in Inside Sales, Marketing, or Customer Service.
- Experience with CRM/ERP tools and digital technology.
- Problem solver, creative, and a good negotiator.
- Patient, empathetic and helpful.
- Detail-oriented & multi-tasker.
- Independent ad quick thinker.
- Good communication and writing skills.
- Team player and positive attitude.
- Willing to learn.
- Professional and pleasing personal appearance.
- Must be Bilingual - English and Spanish.
JOB RESPONSIBILITIES:
- Sales Processing.
- Customer relations.
- Product knowledge.
- Domestic and International Shipping.